How CleanRun Air Duct Cleaning Austin Was Born in Austin
Back in 2013, the phone rang in our cramped apartment off Riverside Drive. A woman in Tarrytown had paid another company to clean her ducts, and she could still see dust bunnies tumbling from the register every time the AC cycled on. She’d paid their full invoice. They’d shown her a vacuum hose. That was the proof. She called us because someone had mentioned we were honest, and she didn’t know what else to do.
We drove over that afternoon with a borescope we’d borrowed from a friend in the HVAC trade. What we found inside her main trunk line looked like it had never been touched. The other crew had hit the first six feet from the access panel, called it done, and invoiced her for a “whole system” job. She sat on her kitchen stool and cried. Not dramatic tears. Just the exhausted kind that comes from being made to feel foolish in your own home.
That was the moment. We called the national CleanRun office the next morning and asked what it would take to bring their operation to Austin. The brand already existed. The Haven Standard already existed. What Austin didn’t have was a local crew willing to climb into an attic in July, photograph every run from plenum to register, and show the customer the evidence before anyone wrote a check. We promised to be that crew. Thirteen years later, we still are.
Tomas Reyes’s Personal Connection to the Air Duct Cleaning Trade
I got into this work sideways. In 2008, I was fixing up a foreclosure near Montopolis, stripping out drywall that had been wet for months, breathing in god-knows-what every evening. The place smelled like a gym sock full of mildew. A tradesman who trained us on the job handed me a respirator and said, “Your lungs don’t have a return policy.” He showed me how the ductwork was carrying that stink into every room, how the previous owner’s “fresh paint and candles” approach had just been masking a system full of spores.
That respirator was too big for my face. The straps dug into my temples. But for the first time, I understood that houses are bodies. They breathe. They get sick. And most people have no idea what their home’s lungs look like inside.
What gets me out of bed now isn’t the equipment, though we’ve invested in good stuff over the years. Aprilaire filtration systems, Abatement Technologies HEPA vacuums, the kind of gear that lets us do the job without making it worse. What gets me up is the text we get at 9 PM sometimes, a photo of a register with the message: “This is the first summer my kid hasn’t woken up congested.” That’s the whole point. That’s why we photograph every run. So they know it happened.
If I weren’t doing this, I’d probably still be in some kind of building trade. I like the problem-solving. I like the moment when a homeowner understands what they’re actually breathing. The smell of sheet metal in a hot attic, the particular rattle of a loose flex duct, the way dust cakes in patterns that tell you where the air is really flowing. Those things feel like home to me now. They’ve felt like home for over ten years.
Meet Tomas Reyes - The Person Behind Every Job
Tomas Reyes, Owner & Founder of CleanRun Air Duct Cleaning Austin. I lead the local team, handle the estimates, and still climb into attics when the job calls for it. My background is in residential construction and HVAC systems, with specialized training in NADCA-sourced cleaning protocols and containment procedures. I’m the person who writes your flat-price quote, the person whose license number is on your invoice, and the person who follows up after the crew leaves to make sure the photos made sense.
What makes me different from a corporate franchise technician? I’m the one who answers when something goes sideways. I live in Austin. My kid goes to school here. I can’t afford to be the guy who ghosted a neighbor. My personal commitment is simple: every customer gets my cell, every job gets my attention, and every system gets photographed before we touch it and after we finish. That’s Clause 4 of the Haven Standard, and it’s how I sleep at night.
Before
AfterOur Promise to Austin Homeowners
Honest pricing, agreed in writing. Clause 1 of the Haven Standard means one flat price per system, itemized on paper, before anyone unloads a truck. No per-vent math, no “while we’re in here” discoveries that double the bill. We learned this the hard way early on, watching a competitor quote $89 and leave with $600. Our customers get the real number upfront. Always.
Quality equipment, maintained like it matters. We run Abatement Technologies and Honeywell-certified HEPA systems, not shop vacs with fancy stickers. The difference shows up in your photos. A cheap vacuum kicks debris around. Ours captures it. We service our rigs weekly because a broken machine on your job means we’re not keeping our word.
Standing behind every job. If we missed a run, we’ll come back. If a register seal fails we installed, we fix it. No forms to fill out, no “corporate will call you in 3-5 days.” My name is on the company. My name is on your invoice. That’s the only warranty language that ever mattered.
Our Credentials
- State-licensed - Every pro working under our name is required to hold the license their state requires. You can verify our standing through the Texas Department of Licensing and Regulation.
- Insured & bonded - Coverage is maintained at levels that protect your property while we’re in your home. Documentation available on request.
- Years of local experience - Our team has been serving Austin-area homeowners since this branch opened, with leadership drawing on over a decade of hands-on work in residential duct systems.
- Strong local reputation - We earn our calls through documented results and neighbor-to-neighbor referrals, not through coupon saturation or door-to-door sales.
Here’s why each credential matters when you’re letting someone work inside your walls. State licensing means we’ve met Texas’s standards for knowledge and accountability, not just purchased a magnet sign for a truck. Insurance and bonding mean if a ladder goes through your ceiling or a hose scratches your floor, you’re not chasing us for damages. Local experience means we know how Austin’s hard water scale builds up on humidifier pads, how the cedar pollen season hits your return grilles, how 100-degree attic temperatures degrade flex duct in ways that matter for cleaning strategy. And reputation means we can’t afford to treat you like a transaction, because in a city this size, you’ll know someone we know.
Rooted in Austin
We’re not pretending to be from somewhere else. Our trucks leave from a shop off Metric Boulevard. We’ve cleaned ducts in the historic bungalows of Clarksville, the new builds in Mueller, the sprawling systems in Westlake hills homes where the attic access is a puzzle. We know the difference between the clay soil shift in Pflugerville and the limestone dust that filters through in Cedar Park. The CleanRun brand gives us the standards and the documentation system. What we bring is local knowledge: which neighborhoods built during the 2021 freeze still have moisture issues in their returns, where the older galvanized ductwork in Allandale is starting to fail, why a homeowner in Buda might be seeing more dust than their cousin in Round Rock. Austin is our service area because it’s our home. That hasn’t changed since 2013.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Austin, serving Austin, Lost Creek, Jollyville, Wells Branch, Pflugerville, Lakeway, Manor, Cedar Park, Round Rock, Buda, Leander, and Hutto since 2013.