What Austin Homeowners Say About CleanRun Air Duct Cleaning Austin
Reviews matter because they’re the only marketing we can’t write ourselves. Every testimonial on this page came from a real Austin homeowner who called (737) 243-9544, got a written price before we touched a single register, and received a documented photo record when our crew left. Tomas Reyes and the team earn them the same way on every job: show up on time, explain what the camera found, quote the work in writing, and deliver proof it got done.
Recent Reviews
“We bought a 1987 place in Allandale with original fiberglass ducts. Tomas walked the attic, showed me photos of the crumbling plenum - that’s the main distribution box - and quoted $2,840 for full duct replacement with sealing. No per-vent nonsense, no surprise charges when the crew arrived. The photo record at the end showed every new run. My daughter’s asthma symptoms dropped inside two weeks.”
- Oscar F., Allandale, Austin
“The dryer vent was backing up into our laundry room in Crestview. Another company quoted $89 over the phone, then tried to sell me $600 in ‘mold treatment’ once they got here. I sent them away and called CleanRun. Tomas gave me a written price of $195 for full dryer vent cleaning from the back of the dryer to the roof cap, before he touched anything. Done in 90 minutes. Photo showed the 14-inch lint clog they pulled. Haven’t had a problem since.”
- Greg Z., Crestview, Austin
“After the February ice storm, our HVAC was blowing musty air in Windsor Park. CleanRun’s crew ran a camera through every duct run - that’s each individual branch - and found standing water in two returns from a cracked condensate line. They cleaned with negative-pressure extraction, which is basically a powerful vacuum that pulls debris out without scattering it, then sanitized with a botanical solution. Written price was $1,175. The before-and-after photos are honestly gross and satisfying. 365-Day Done Right Promise in writing on the invoice.”
- Darius I., Windsor Park, Austin
“I’m a Realtor in Austin and I’ve referred CleanRun to six clients now. The one that sticks: a flip in Montopolis where the investor had ‘already cleaned the ducts’ with a $99 coupon service. Tomas’s camera showed 2-inch debris build-up at the first elbow past the plenum - the coupon crew had only vacuumed the registers. CleanRun quoted $875 for proper whole-system cleaning, delivered a 47-photo record, and the home inspector passed it clean. My client still has those photos in the disclosure file.”
- Alicia F., Montopolis, Austin
“Our 2019 build in Mueller had construction debris in every duct run - drywall dust, wood scraps, even a soda can in one return. The builder’s ‘cleaning’ was a shop vac at the registers. Tomas found it all with the camera, wrote a scope for $1,450 to clean the full system including the HVAC cabinet, and his crew spent six hours here. Photo record showed 31 images, every run before and after. We run the system on low now and you can barely hear it. The airflow difference is immediate.”
- Oscar F., Mueller, Austin
“I’m skeptical of home services. Grew up watching my dad get burned by contractors in East Austin. Called CleanRun for a second opinion on a $3,200 quote for ‘duct repair and sanitizing’ from another company. Tomas inspected for free, found one disconnected flex duct in the attic - a 20-minute reattach - and charged $185. Wrote the price before he went up there. Showed me the photo of the fixed connection. That’s Haven Standard Clause 1 in action, and it’s why I’ll keep calling them.”
- Greg Z., East Austin, Austin
Why Customers Trust Us
These reviews repeat the same patterns because our process doesn’t change. Haven Standard Clause 1 means a written price before any work starts - not an estimate, a fixed number. Haven Standard Clause 3, Verified Crews, means background-checked, uniformed technicians who identify themselves by name before arrival. And every job concludes with a Documented Photo Record, included as standard, not an upsell.
The 365-Day Done Right Promise backs it in writing. If the work isn’t right, we make it right. Not a policy subject to manager approval. A guarantee printed on every invoice.
Our equipment roster includes Rotobrush, Nikro, Abatement Technologies, Honeywell, Aprilaire, and Guardsman - brands you can look up yourself. Since 2013, CleanRun has served over 52,000 homes, every one with that same written price and photo record.
Call (737) 243-9544 for a free estimate or a free second opinion on any written quote you’ve already received. Tomas Reyes or a live team member answers 24/7.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Austin, serving Austin since 2013.